Vonics

pay.vonics.ai

Payment reminder calls and SMS links without messy manual chasing.

Vonics Pay helps accounts teams call customers, send hosted payment links, resend invoice details and write back a useful outcome through Eway, Fat Zebra, Xero and approved workflow systems.

Scope a payment workflow See gateways
Eway and Fat Zebra paths Calls and SMS Accounts handoff
Reminder calls SMS payment links Invoice resend Hosted gateway flows Outcome writeback Human escalation

Payment workflow layer

Use voice and SMS to move accounts follow-up forward, while the gateway handles the payment.

Most overdue payment work is not complicated, it is repetitive: confirm the customer, remind them what is outstanding, offer a secure way to pay, and record what happened. Vonics turns that into a controlled workflow that can call, message, escalate and update your systems.

01

Call with approved context

Use invoice, account or job context that your team has approved. The agent keeps the conversation narrow and escalates when there is a dispute, hardship concern or uncertainty.

02

Send the secure link

Send a hosted Eway or Fat Zebra payment path by SMS, or resend the invoice link the customer needs. Vonics does not need to turn the call into a card-capture script.

03

Record the outcome

Capture whether the customer paid, requested the invoice, promised a date, disputed the amount or needs a person from accounts to call back.

Workflow lanes

Four practical payment lanes for partners and finance teams.

1

Overdue invoice reminder

Call from approved invoice context, offer resend or payment link, and update the accounts queue.

2

SMS payment prompt

Send a concise SMS with a hosted payment link after consent and identity rules are satisfied.

3

Failed payment follow-up

Trigger a polite callback or SMS when a payment event needs customer action.

4

Accounts handoff

Escalate disputes, hardship, complex billing questions or uncertain identity checks to a person.

Payment connectors

Eway and Fat Zebra sit in the payment lane, with voice, SMS and accounts systems around them.

The gateway should handle payment execution. Vonics handles the conversation, message, audit trail and next action around it.

EwayHosted payment links, gateway status and payment event workflow paths.
Fat ZebraPayment links, payment events and accounts workflow handoff.
XeroInvoices, contacts, balances, reminders and writeback scope.
SMS / SMPPCarrier SMS sender and receiver workflows for payment links and replies.
TwilioVoice, SMS and webhook paths where Twilio is the messaging edge.
Webhook / APICustom payment events, account lookups and finance-system writeback.

Partner names and logos are used for identification of integration targets only. Connector status does not imply endorsement, certification or formal partnership unless stated in writing.

Payment controls

Payment automation needs a narrower boundary than general reception.

Vonics Pay is designed to keep payment conversations polite, auditable and bounded. The workflow should know when to stop, when to send a secure link and when a human accounts person needs to step in.

01

Hosted payment paths

Use Eway or Fat Zebra hosted payment links and callback/status events instead of collecting raw card details in the AI conversation.

02

Consent and identity checks

Define who can be called, what can be said, when an SMS can be sent and what information must remain hidden until identity rules are met.

03

Audit-ready outcomes

Keep call recordings, transcripts, SMS events, payment-link actions, escalation notes and workflow outcomes available for review.

Payment workflow scenes

Short voice-over examples for the payment conversations buyers recognise.

Use these to explain how the phone call, SMS and payment gateway fit together without making the gateway do conversation work.

Reminder call to payment link

Make the call, send the secure link and capture the result for accounts.

Vonics uses approved invoice context.The customer gets a hosted payment link by SMS.The outcome is recorded for follow-up.

Invoice resend or accounts handoff

Keep routine reminders automated while sensitive cases reach a person.

The caller can request the invoice again.Disputes or hardship are not handled by guesswork.Accounts gets a clean summary before calling back.

Payment SMS follow-up

Use SMS as part of the workflow, not as a disconnected reminder blast.

The workflow sends the right payment message.Replies and exceptions are captured.Human handoff stays available when needed.

Core packages

Same four Vonics packages, with payment gateway work scoped around them.

Choose by workflow count and integration count. Gateway transaction fees, merchant accounts, SMS, carrier minutes and custom compliance work remain separate or quoted.

Starter

For one payment reminder call or SMS workflow.

$79/mo
  • 1 workflow + 2 integrations = $79/mo
  • Hosted payment link or invoice resend path
  • Outcome summaries and accounts handoff
Discuss Starter

Growth

For payment reminders with invoice context and gateway links.

$249/mo
  • 5 workflows + 5 integrations = $249/mo
  • Eway, Fat Zebra or Xero workflow paths
  • Connector onboarding and review rules
Discuss Growth

Operations

For larger teams with call, SMS, audit and handoff needs.

$690/mo
  • 20 workflows + 15 integrations = $690/mo
  • Payment event handling
  • Accounts escalation and audit rules
Discuss Operations

Enterprise

For custom Eway, Fat Zebra, CRM, ERP or billing-system integration work.

Custom
  • Custom workflows + custom integrations = quoted
  • Webhook and gateway event design
  • Audit, policy and compliance review
Contact sales

Payment FAQ

Questions before automating payment calls and SMS.

Can Vonics send payment links by SMS?

Yes. Where the payment provider and workflow are approved, Vonics can send hosted payment links by SMS and record the outcome for accounts follow-up.

Does the AI collect card details?

The preferred design uses hosted gateway links or provider-hosted flows rather than collecting raw card details inside the AI conversation.

Can it use Eway and Fat Zebra?

Eway and Fat Zebra can be scoped as payment gateway workflow paths for links, status checks, callbacks or account updates depending on the approved integration.